Privacy Policy

Last Updated on: August 1, 2024

We reserve the right to change this Privacy Policy and Terms + Conditions from time to time without notice. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified privacy policies.

1. INTRODUCTION

1.1. Purpose of Policy. Superior Health and Wellness (“us,” “we,” or “our”) is committed to respecting the privacy rights of its customers, visitors, and other users of our website (the “Site”) and related subscription service (the “Service”). We created this Privacy Policy (this “Policy”) to give you confidence as you visit and use the Site or otherwise subscribe to the Service, and to demonstrate our commitment to fair information practices and the protection of privacy. Except as otherwise expressly provided, this Policy does not apply to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Policy.

This Privacy Policy describes how Superior Health and Wellness, owned by Russell Skinner, MD, collects, uses, and shares your personal information when you use our website www.superiorhealthandwellness.com, www.superiorhealthtx.com, or www.superiorhealthfl.com(the “Site”).

2. INFORMATION COLLECTION AND USE PRACTICES

2.1. What Basic Information Does the Site Collect? In operating the Site or otherwise offering the Service, we may include registration, online surveys, and other online forms that ask users to provide their names, e-mail addresses, age group, birth date, and other contact information, as well as the following categories of information: income range, country of residence, zip code, and gender.

Personal Information We Collect. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.

  • Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

We use Device Information for:

  • Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and location.

  • Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Provided Information: We also collect data you provide to us directly. This includes:

  • Personal identification information (name, email address, phone number, etc.)

  • Billing information (billing address, shipping address, payment information, including credit card numbers, etc.)

We use the Provided Information to fulfill orders placed through the Site (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations), communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services, in line with your preferences.

2.2. What Additional Information Does the Site Collect?

  • Automatic Collection: Our servers automatically recognize visitors’ domain names and IP addresses. No personal information about you is revealed in this process. The Site may also gather anonymous “traffic data” that does not personally identify you but that may be helpful for marketing purposes or for improving the services we offer.

  • Cookies: From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to our Web site. Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you disable cookies, your experience at our Web site may be diminished, and some features may not work as intended.

2.3. What Does the Site Do with Collected Information?

  • Personal Information: We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us or to comply with the law. We may use your personal information to verify your identity or to check your qualifications. We may also use your contact information to inform you of any changes to the Site or Service, or to send you additional information about resources or services. If you give your permission during the account registration process, we may share your contact information with our business partners or other persons of the Site so that they may send you promotional materials.

  • Anonymous Information: We use anonymous information to analyze our Site traffic, but we do not examine this information for individually identifying information. We may use anonymous IP addresses to help diagnose problems with our server, to administer our Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.

  • Use of Cookies: We may use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our Site, or for other purposes. Promotions or advertisements displayed on our Site may contain cookies. We do not have access to or control over information collected by outside advertisers on our Site.

  • Disclosure of Personal Information: We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on the Site or its clinicians, subsidiaries or affiliates, (2) protect and defend the rights or property of Site or the Users of the Site or Service, or (3) act under exigent circumstances to protect the safety of the public or users of the Site or Service.

  • Sale of Information: In order to accommodate changes in our business, we may sell or buy portions of our Site or other companies or assets, including the information collected through this Site or otherwise collected in connection with the Service. If Superior Health and Wellness or substantially all of its assets are acquired, customer information will be one of the assets transferred to the acquirer.

2.4. How We Share Your Personal Information. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

The types of third parties with whom we might share elements of your Personal Information include:

  • Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information

  • Providers of email management and distribution tools

  • Providers of security and fraud prevention tools and services

  • Providers of data aggregation and analytics software services that allow us to effectively monitor and optimize our site

  • Healthcare third-party platforms 'Next Patient' and 'DrChrono' that we utilize to provide our services

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

2.5. Email Marketing. If you make a purchase on this Site and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.

You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Site, including promotions.

2.6. Behavioral Advertising. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

2.7. Your Data Protection Rights. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Under certain conditions, you may also have the right to restrict or object to our processing of your data, and to request that we transfer your Personal Information to another organization. If you would like to exercise any of these rights, please contact us through the contact information below. Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

2.8. Complaints. Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK.

3. SECURITY

The Site and the Service have security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, or alteration to you or to any third party arising out of any such loss, misuse, or alteration.

How We Store Your Data: We securely store your data on a secure encrypted platform. We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of information stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure, and so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information.

4. WEBSITE AREAS BEYOND SITE’S CONTROL

4.1. Public Forums. The Site may include interactive forums such as message boards and chat rooms. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information.

4.2. Third-Party Websites. The Site may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies. Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices, or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.

5. CONTACT INFORMATION AND POLICY UPDATES

5.1. Contacting Us. If you have any questions about this Policy, our practices related to the Site or Service, or if you would like to have us remove your information from our database, please contact us at the following: xxx@superiorhealthwellness.com.

For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.

5.2. Updates and Changes. We reserve the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.

6. LIABILITY DISCLAIMER

All patients must meet with a licensed healthcare provider to purchase products. All products featured on the website are solely for educational purposes to prepare patients with questions prior to meeting with their primary care physician. Products cannot be purchased without consultation. Superior Health and Wellness and its providers make no guarantees or warranties, express or implied, regarding any product or service mentioned on this Site.

This Privacy Policy complies with all state laws in both Texas and Florida.